Thank you for using our services. We understand that when you use our services, you’re trusting us with your Personal Information. The security of your Personal Information is very important to us and we are committed to protecting your privacy.
In accordance with the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), and as part of our commitment to ensuring your privacy, we want to make sure you're informed about the rights you have under CCPA/CPRA:
Right to Know: You have the right to know what Personal Information we collect, use, share, and sell about you.
Right to Delete: You can submit a request to delete the Personal Information we have collected about you. This deletion request is subject to the deletion exceptions outlined in the CCPA.
Right to Correct: You can submit a request to correct your Personal Information if it is incorrect or incomplete.
Right to Opt-Out: You have the right to opt out of the sale or sharing of your Personal Information.
Right to Limit the use and disclosure of Sensitive Personal Information.
Once your request has been submitted, we will acknowledge your request within 10 business days, using your preferred method of communication, either by email or mail. We will try our best to fulfill your request within 45 calendar days, however if we need more time, we can extend the process time by an additional 45 days. If we need more time to process your request, we will make sure to notify you.
Please note that we are required to verify certain types of requests.
To verify your request we will:
Collect your basic contact information.
Send you an email to confirm your email address and to ensure future communications and personal information are delivered only to you.
Request that you sign a sworn statement that “you are you.”
Verify your information against our internal records. If we are unable to verify your request, we will contact you with information about additional steps.
To submit your request, please click the link below or call (844) 973-0727 (toll-free telephone number).
What information will I be asked to provide in order to complete the opt-out of the sale of my personal information?
What should I expect after I exercise my right to opt out?
Once you have updated your preferences, you will receive an email from us. As soon as you click the link from that email, you will be opted out.
What information do you collect about me?
I’m not a AAA Member. Do you collect information about me?
We collect information from all website visitors, and from prospective and active insurance and travel customers who may not be AAA Members. We may also collect information from non-Members who purchase other products and services from us.
How do you collect my personal information?
How do you use the personal information you collect?
What can I do to protect my personal information?
Remember to protect your email address, login ID, password, and computer against unauthorized access. Sign out of your password-protected account when you are done, and close your browser to prevent your settings from being displayed to the next user. Each Member is responsible for keeping his/her login ID and password confidential.
What choices do I have to manage how my information is used?
No. Please contact your insurer for information about their privacy and data handling policies.