Our Leadership Team


Shawn Jones, Chief Call Center Officer at AAA NCNU

Shawn Jones

Executive Vice President, Chief Call Center Officer

Michael A. Hetke headshot

Michael A. Hetke

President & CEO, AAA Smart Home


Wendy Paskin-Jordan

Board Chair

Spencer Angerbauer

Vice Chair

Robert Barone

Board Member

Peter Calihan

Board Member

Paula Collins

Board Member

Tim Condon

Board Member

Robert Elliott

Board Member

Margie Emmermann

HR & Compensation Committee Chair

Tom Hayes

Innovation/Member Value Committee Chair

Maria Hernandez

Governance & Nominating Committee Chair

Donald Smith

Audit, Compliance & Risk Committee Chair

Bashir Wada

Finance & Investment Committee Chair

Shirley Ward

Board Member

Joseph Warren

Board Member

Daniel Whitehurst

Board Member