How do I follow up on a reimbursement consideration request I previously submitted?
Emergency Roadside Service
If you have already submitted an Emergency Roadside Assistance (ERS) reimbursement request and would like an update on its status, you can contact the Reimbursements Department using one of these methods:
By Phone:- Call (800) 272-2877 and select Option 5.
- Representatives are available Monday through Friday, 8:30 AM to 5:00 PM Pacific Time.
- If you are directed to voicemail, please leave a detailed message including your name and AAA Membership number so we can return your call.
- Send your inquiry directly to the Reimbursements Department at [email protected].