For billing inquiries, please call member support at (800) 669-7779.

Visit your account online at aaa.com/login. You can complete a 1 time bill pay or set up autopay within the portal.

We offer flexible monitoring plans. Contact member support at (800) 669-7779 to review your options and any potential contract terms.

Your first invoice will be issued 5–7 days after your equipment installation is complete.

• If you’ve provided an email address, you’ll receive an electronic bill in addition to a paper bill for the first cycle. After that, billing will be electronic-only unless you opt in to paper billing.
• If you choose paper billing, a paper statement fee will apply (your first one is free).

To enroll in paper billing, please contact Member Experience at (800) 669-7779.

• A monthly monitoring fee based on the level of service you enrolled in. 
• The monthly installment of equipment charges (if you chose to finance your equipment over 36 months)

*If you paid for your equipment in full, it will not appear on your invoice.

Your system is activated as soon as professional installation is complete.

Invoices are generated monthly, based on the date your system was installed.

For help determining your specific billing cycle, contact Member Experience at (800) 669-7779.

Accounts enrolled in paper billing are charged a paper statement fee to cover postage and materials.

To avoid this fee, we recommend switching to electronic billing by calling (800) 669-7779.

Autopay is processed 15 days after your invoice date.

For example, if your invoice is generated on the 6th, autopay will occur around the 21st of the month.

Yes, your autopay date can be moved within 10 days of the default draft date, between the 1st and 28th of each month.

To make a change, please call Member Experience at (800) 669-7779.

To enroll in autopay:

Log in to your account: (LINK)

• Navigate to the Billing Portal
• Select “Autopay” under Billing and Payments
• Need help? Call (800) 669-7779.

Autopay is required for accounts financing their equipment.

You may still make one-time payments through the online billing portal or by calling (800) 669-7779.

Yes. We use industry-standard encryption and secure payment processors to protect your personal and financial data.

We accept:

• Major credit and debit cards
• ACH transfers
• Electronic checks

To make a full payment on your equipment balance, please contact Member Experience at (800) 669-7779.

Once your equipment is fully paid, you’ll only be billed for your monthly monitoring service.

Currently, bill payment is not available through the A3 Smart Security app.

To pay your bill, please log in to your account through our online billing portal.

For assistance, contact Member Experience at (800) 669-7779.