Frequently Asked Questions
Who do I contact with questions regarding my bill?
How do I pay my bill online?
Can I update my call list online?
My cameras are not working. What should I do?
Can I arm and disarm my AAA Smart Home Security system remotely?
What should I do in the event of a false alarm?
Why is my keypad showing “comm fail?”
Can my pet set off my alarm?
How do I change my four-digit security code?
My system’s fire panel is beeping. What should I do?
How can I add additional services to my existing system?
Will my alarm system still work if I lose power?
How can I schedule service?
Can I change the battery in my system?
Can I get new stickers and signs?
What should I do if my smoke detectors are chirping?
How do I set my alarm?
I am moving soon. Can I take my security system with me?
Why doesn’t my phone work when my alarm goes off?
Can I move a sensor?
How can I cancel my account?
My security system panel is beeping. What should I do?
Didn’t find what you’re looking for? Call us at (800) 669-7779.