FAQs - Technical Troubleshooting (Equipment)
If you have changed your Wi-Fi network or replaced your router, you’ll need to reconnect your cameras. In the AAA Smart Home app, select “Troubleshoot” for step-by-step instructions.
This indicates that your system cannot send a signal. If you recently switched to a digital phone line, contact member support at (800) 669-7779 for assistance in upgrading your equipment.
Most motion detectors are pet-immune, but persistent false alarms may require adjustments. Contact member support at (800) 669-7779 for troubleshooting.
Press and hold the “Silence” button for three seconds, then press “Acknowledge (ACK)” for three seconds. If the beeping continues, call member support for service.
Didn’t find what you’re looking for? Call us at (800) 669-7779.