Frequently Asked Questions About eBilling
Will I still receive a renewal statement and new AAA Member cards?
Yes. Approximately 45 days before your renewal date, you will receive a Membership renewal statement. At that time, if you'd like to make changes to your Membership, such as adding additional Members or upgrading your Membership, you may log onto your Online Account or call AAA Member dues at 1-800-922-8228. A new Membership card will be sent every 5 years, with Membership dues paid annually. If you don’t make any changes, the credit or debit card on file will be charged for your Membership.
Where is my AAA Membership card?
When you enroll in eBilling, you won't receive a new card in the mail each year. Sign into the AAA Mobile app to access your digital Membership card anytime—your expiration date will update automatically.
My AAA Membership card says it expires in five years. How does that work?
When you enroll in Automatic Renewal, we will issue you and other Members in your household AAA Membership cards that are valid for five years, Membership dues are paid annually. Your annual dues will still be collected on your renewal date, and you'll receive a new Membership card every five years on the anniversary of your Membership.
You can access your digital Membership card from the AAA mobile app. Add it to Apple Wallet or Google Pay so you always have your Membership information with you.
How do I update my email address?
You can update your email address and other contact information by logging in to your online account and clicking on "Edit Your Account Details." You may also call AAA Member Services at 800-922-8228.
How do I make changes to my AAA Membership?
If you'd like to add family members to your account, upgrade your Membership, or update your account, log in to your online account or call AAA Member Services at 800-922-8228.
When will my credit or debit card be charged?
The credit or debit card associated with your Membership will be charged on the anniversary date of your Membership.
How do I change the credit or debit card on file?
Call AAA Member Services at 800-922-8228 to update your payment information. Your information is securely stored and encrypted.
I don't have a AAA online account. Can I still enroll?
Of course you can! Simply click here to sign up for your online account. (You'll need your Membership number to complete the process.)
You can also call Member Services at 800-922-8228 or stop by your local AAA office.
How do I turn off eBilling?
You can update your eBilling settings from your online account. Click the "Preference Settings" link in your account dashboard, select "Paperless Settings," and change your eBilling setting to "off."
You can also call AAA Member Services at 800-922-8228 or visit your local AAA branch to turn off eBilling.
How do I cancel Automatic Renewal of my AAA Membership?
To cancel Automatic Renewal, please call AAA Member Services at 1-800-922-8228, email [email protected] or visit your local branch.
Will I receive $10 off my Membership dues every year?
No. There is a one-time $10 discount for enrolling in Automatic Renewal1.
* Offer ends 8/31/24. Limited one-time discount of $45 off cost of new Associate Premier Membership, $35 off cost of Associate Plus Membership, or $25 off cost of Associate Classic Membership in CA, UT, NV, AZ. Limited one-time discount of $25 off cost of all new Associate Memberships in WY, MT, and AK. Associate Membership is prorated for the remainder of Primary Member’s current membership term when enrolled in Automatic Renewal. Full price for Associated Memberships charged upon renewal of primary Membership. Offer valid only for new Associate Membership(s); current Associate Members or past Associate Members who were enrolled within the last ninety (90) days are ineligible. Max 8 Associate Members (up to 1 spouse and 7 dependents) per account. Restrictions and conditions apply to promotion and Membership. See AAA.com/wereAAA for promotional details and /membership/terms-and-conditions for Membership terms and conditions.
1By signing up for Automatic Renewal, you will receive a one-time discount of $10 and you hereby authorize AAA to charge your account automatically each year to pay your Membership dues on the expiration of your Membership. You can cancel the recurring payment at any time. If you would like to cancel your Automatic Renewal arrangement, please notify us by calling our Member Service Center at 800-922-8228, emailing [email protected], or visiting a local AAA branch. For full Membership terms and conditions, please go to AAA.com/terms.
1Membership dues will be collected annually on your renewal date for your Membership card to remain valid.