Contact Via

Use the contact information below to update your magazine subscription or AAA membership, submit story ideas, or reach the Via staff.

Subscription Changes

To change or cancel a subscription to print Via or the Via email, please contact the AAA Membership Department: 800-922-8228.

Letters to the Editor

Write to [email protected]. By sending us a note, you grant us the permission to publish your letter in Via magazine in print and online. Letters may be edited. We do not accept anonymous submissions.

Members’ Favorites

To answer a question published in On the Road or another section of the magazine, write to [email protected].

#ViaAdventure Photo Submissions

To share your #ViaAdventure, post an original travel photo publicly to your social media account(s) using that hashtag.

Press Releases, Event Submissions, Story Ideas, and Reader Tips

To submit a press release, event announcement, query or story pitch, or a tip or suggestion, write to [email protected].

Technical Issues

To report a technical issue with our site, please send us feedback.

Other AAA Member Services

For information about your AAA membership, insurance, travel, or roadside assistance, visit To sign up for AAA Membership:


Any concerns about a Via advertiser should be directed to the Via advertising department at 510-596-5354. You can also send a fax to 510-899-0525 or write to:

1277 Treat Blvd., Suite 1000
Walnut Creek, CA 94597

See the full list of Advertising Representatives.

Contributing to Via

Articles for the magazine are written by professional writers as well as the Via staff.

We work primarily with professional journalists. Writers can request our submission guidelines by emailing [email protected]. Professional photographers can send a link to an online portfolio to [email protected].

If you have comments, or if you’ve found something that’s incorrect in the magazine or the site, please email us at [email protected].