President's Letter: Oh, the Places We're Going
As we close out 2022, we’re reflecting on a year spent gratefully serving our Members.
As we close out 2022, we’re reflecting on a year spent gratefully serving our Members. In addition to making improvements to our existing products and services—guided by feedback we’ve received from you—we’re also seeing many of our new initiatives turn the corner toward becoming reality as we look ahead to 2023.
For example, there’s our role in helping AAA Members adapt to being electric-vehicle drivers. Our research has shown a growing enthusiasm among Members for EVs, especially as states develop more emission controls on gas-powered cars and encourage the manufacturing of EVs and plug-in hybrid vehicles. We’ve partnered with the fast-charging station network EVgo to offer an exclusive Member discount; we recently launched two brand-new AAA mobile EV battery charging vans; plus we’ve equipped half a dozen of our existing battery service trucks with EV recharging capabilities. Be sure to check out our EV Buyer’s Guide from this issue.
If you haven’t downloaded the AAA Mobile App yet, grab your smartphone and head to the app store. You’ll find access to your digital Membership card (no more worrying whether you left the house with it!) as well as the tools to request roadside assistance with real-time updates, locate the cheapest gas prices near you, manage your Membership and Insurance accounts, and find exclusive Member benefits, discounts, and travel perks.
What else is new, you ask? We just launched two new AAA credit cards—the AAA Daily Advantage Visa Signature® Credit Card and the AAA Travel Advantage Visa Signature® Credit Card—which both offer cash back on everyday purchases. We also recently finished our new Membership Essentials Guide, a valued resource for learning more about all the benefits that come with being a valued AAA Member.
I could go on and on about all the other ways we’re adding more value to your Membership, yet this issue of Via awaits, so best to get to it. As always, thanks for allowing us to serve you, and please continue to be safe as you journey the road of life. Have a wonderful holiday season and a celebratory New Year.
Cheers!
Tim Condon
President & CEO