Possible causes:

• The sensor battery is low and needs to be replaced. 
• The cover is not properly aligned after a battery replacement or sensor adjustment, which triggered the “Tamper” alert.

To clear a Malfunction status:  

• Replace the battery following these step-by-step instructions. 

Troubleshooting a Tamper status:  

• Most security sensors have a tamper switch to detect physical interference.
• Battery replacement may temporarily trigger a tamper alert.

To clear a Tamper status:

1. Check that the sensor cover is aligned and all edges are flush. 

2. If not,  remove the cover and carefully realign it before snapping it back into place.

If you have completed these steps and the issue has not been cleared from the panel, please contact Member Support at 800-669-7779 for further assistance.