Welcome to AAA Smart Home Security!

We’ll walk you through setting up and customizing your system.

1

Create your Smart Home Security account

2

Configure your system and app

3

Obtain your alarm permit

4

Learn about our billing process

Configure your System & App

Setting Up Your Control Panel

Your control panel is the brain of your system, connecting all components to our monitoring cloud. Learn basic functions and capabilities, customizable via your Alarm System Portal and the A3 Smart Home Security App.


Control Panel User Guide


What to Expect in an Emergency

Save our monitoring station’s number (800) 669-7779 as "AAA Smart Home Security".

If your alarm goes off, you will receive a Rapid SMS text. This service allows you to quickly confirm if it’s a false alarm or a real emergency, reducing unnecessary dispatches and avoiding fees. If you don’t respond within 30 seconds, our AAA Monitoring Center will first call you via the control panel. The hands free 2-way audio allows us to hear if it’s an emergency. If there is no response we’ll call you as a follow up to verify before contacting emergency services.

Your Alarm Management Account

Customize your home security through our Alarm System Portal, accessible on any browser.

Control Panel

Setting Up Your Alarm Management Account

  1. Open the welcome email and click "Get Started"
  2. Follow instructions on the Alarm System Portal to create your username and password
  3. Log in and name your alarm system
  4. Bookmark www.aaa.com/smartlogin for easy access

Watch Setup Video

Setting Up User Codes

Each user can have specific codes for access and arming and disarming the control panel. This allows tracking activity for each individual and provides limited or temporary access to others.


Configure Notifications

Get real-time alerts via text, email, or push notifications for system occurrences. Manage notifications from the A3 Mobile App.


Enable Places (formerly Geo-Services)

Create a virtual boundary around your home for automated tasks and reminders. This feature ensures you don’t forget to arm your system or close doors.

Setting Up Your Camera:
Motion Detection and Field of View

AAA Smart Home Security App

Step 1

In your Alarm System Portal, click "Video" in the left menu then click the “Settings” at the top right.
AAA Smart Home Security App

Step 2

Select "Video Motion Detection" and adjust the green box for the desired detection area.
AAA Smart Home Security App

Step 3

Adjust camera sensitivity settings and focus areas.
AAA Smart Home Security App

Step 4

Customize video clips to save cloud storage space.
AAA Smart Home Security App

Customizing the Camera’s Recordings

You are also able to customize the video clips that you would like to record, based on your preferences. Doing this will help you get recordings and notifications that matter to you, and also help you save cloud storage space and stay well under system limits. From “Video”, select “Recording Rules” at the top middle of the screen.
AAA Smart Home Security App

Step 1

Click "Add New Rule" to create recording rules.
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Step 2

Customize recording rules using templates.

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Setting Up Your App on your Mobile Device

The A3 Smart Home Security App can be downloaded from the Google Play™ Store and Apple App Store on Apple or Android™ devices. It is an essential tool that can help you fully maximize your new smart home security system and control it from your phone. The setup for that and some of the many features available on the app can be found below.

After you’ve downloaded the app, login using the same username and password that you set up for your online Alarm System Portal.


Watch Setup Video

Setting Up Notifications in Your App

AAA Smart Home Security App

Step 1

  • There are a variety of different notifications that can be enabled on your AAA home security system that will allow you to feel the most safe and comfortable in your home. A few of the common notifications and how to find those can be found below.
  • To go to the notifications section of the app, press the menu button (the three little bars in the top left corner), and then select notifications.
AAA Smart Home Security App

Step 2

Here, you can enable and disable push notifications, view your system notifications, and turn your notifications on and off.
AAA Smart Home Security App

Step 3

From this screen, you can also create your own notifications by selecting the plus sign at the top right corner.
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Step 4

You will then be brought to this screen where you can create a notification using a template.
AAA Smart Home Security App

Step 5

Or you can create your own notification.

Step 6

Below are a few common notifications that you can enable along with descriptions on what each does.

  • Alarm Events: Sends you a notification when an alarm is triggered.
  • Action by Any User/Keyfob: Notifies you whenever someone arms or disarms the system.
  • Arming Reminder/Reminder at (Given Time): Sends you a reminder to arm the system if the system has not been armed by a specific time or when a selected user crosses the Geo-Fence.
  • Sensor Activity: Sends you a notification when the selected sensors are open or activated. You have the option to select what zones you want to receive an open/activated notification for and during what time of the day/night.
  • Door or Window Left Open (Sensor Left Open): Notifies you whenever a sensor is left open for longer than a period of time that you select.
  • System Actions to watch (System Event): These events are major property concerns and may require immediate action. Lets you know when something may be wrong with your system, like if your system is not communicating or your home has lost power. It can also let you know if you are nearing your video upload limit or if one of your video cameras is not responding.
  • Doorbell Call: Lets you know when a doorbell call is initiated or when the doorbell camera is activated.
  • Unexpected Activity: Unexpected Activity notifications can boost your awareness of what’s happening on your property. These auto-generated alerts notify you of system activity that seems out of the ordinary. It analyses how you use the system, like at what times you arm and disarm the system and notifies you of system activity that may be different from normal.

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Setting Up Your Smart Thermostat

Link your thermostat to your home security system for instant control and notifications.

AAA Smart Home Security App

Step 1

Open the A3 Smart Home Security App.
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Step 2

Tap the menu bar and select "Thermostats".
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Step 3

Adjust settings like lock, swing, overshoot, heat setpoint, and cool setpoint.
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Step 4

Set thermostat mode and target temperature.
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Step 5

Adjust fan settings.

Step 6

Set custom schedules for optimal energy usage.

Setting Thermostat Schedules

AAA Smart Home Security App

Step 1

Choose to turn schedule on/off and select "Cool" or "Heat".
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Step 2

Edit weekday and weekend schedules.
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Step 3

Adjust temperature setpoints.
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Step 4

Customize icons for Away, Home, and Sleep modes.

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How to Easily Pair Your Smart Home with Your Smart Device


Alexa with Amazon Echo, Google Assistant with Google Home and Siri with HomePod

Follow simple steps to connect and control your smart home devices using voice commands.

After You Connect Smart Home Devices

After you connect your smart home with one of these devices, you may decide your voice is the easiest and within the app that communicates with compatible best way to control smart home products. We hope this hands-free system helps you stay more in the and talk to someone in the home if you are away and your moment with the people that matter most.

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