Still on 3G? Let's Change that
Choose the upgrade option that works best
The 3G radio in your panel needs to be replaced to ensure ongoing communication.
The good news is you likely have options.
Option 1:
Upgrade your entire system.
Get the latest in home security:
- Completely upgrade to the newest cellular networks standards
- Enjoy the next level of security, reliability and home automation that comes with this new technology
Call us at (866) 854-3370 to upgrade today!
Option 2:
Keep your existing system:
- If now is not the time to upgrade your system, simply update your 3G radio inside your control panel to keep your signal active*
- Call us at (866) 854-3370 to review the best options for you to complete a radio swap
*Available options are dependent on current system model, as well as home location.
Don't wait, act now! Call us today - (866) 854-3370
What is it?
- 3G is the third generation of wireless mobile telecommunications, powering phone and home security devices.
- Network providers are retiring their 3G towers in preparation for upgrading their networks to fully 4G and the newer 5G mobile networks. This is called the “3G Sunset.”
- When it happens, cellphones, home security systems, medical devices, and other smart gadgets running solely on the 3G network will lose their ability to communicate, rendering many of them inoperable, or difficult to operate as intended.
Call (866) 854-3370 to continue protecting your home!
Call (866) 854-3370 to update your system today.
How will this impact my security system?
- When your carrier ceases to support 3G technology, your home security system will no longer be able to communicate with our Monitoring Center, which will impact our ability to send help in case of an emergency.
What Can I Do?
You can accomplish this one of two ways:
- Option 1: Upgrade your entire security system to the latest technology. If your system is more than 2-3 years old, there is likely a range of new technology and functionality that could be yours with a new system.
- Option 2: Love your system as is? Simply update your radio to LTE, and we will strive to keep your existing system as is. This is not possible for all situations and all systems, but we will do our utmost if this is your preference.
What Happens if I Wait?
If you wait, there is a chance that your home security system will cease to function. If this happens during the 3G Sunset, you may face long wait times for installation from any home security provider, as they are flooded with last minute requests, all at once.
Update your system now! Call (866) 854-3370.
Advanced Protection
- Complete, integrated security and smart home system for comprehensive automation
- Advanced encryption embedded into system components
Assistance 24/7
- AAA professional monitoring 24/7
- Access and manage your smart home anywhere, through the mobile app
AAA Assurance
- Reliable emergency assistance when you need it the most
- No long-term monitoring contracts
Low Monthly Rates
No Long-term Contracts
Easy-to-Use App
24/7 Emergency Dispatch
Customized to Fit Your Home
Call (866) 854-3370 to get started today!
Frequently Asked Questions
When is the sunset happening?
How do I know who my provider is?
How else can I confirm the 3G sunset timing?
What are my options?
What if I can’t afford an upgrade right now?