President’s Letter: A New Era

AAA Mountain West Group’s new President and CEO, Marshall L. Doney, talks innovation, savings, and a road map to the future.

Members,

It’s a privilege to introduce myself as the new President and CEO of your Club. I’m excited to be here and lead this incredible organization. AAA has been my home for many years. From my early days as an Assistant Manager at AAA Wisconsin to recently serving as President and CEO of AAA National, I’ve had the honor of helping shape AAA into the innovative, go-to organization it is today.

For more than 120 years, we have never lost sight of delivering exceptional value without breaking the bank. Our roadside service? It’s America’s most recommended. Car won’t start because of a dead battery? We’re there with mobile battery service. EV need a boost? You can count on us for a charge. As a matter of fact, we’re leading the industry in EV roadside assistance.

That’s just the beginning. Our Discounts & Rewards program is a great value, helping Members save an average of $200 each year!

We’re proud of our innovative partnerships, too. Together with Apple, we offer roadside assistance via satellite, which is a game-changer for iPhone users stranded in remote areas. We’ve also partnered with T-Mobile, the country’s fastest, largest, and fastest growing 5G network, to keep you connected on the go.

Rest assured, we’re not stopping there. To provide even greater value, we are currently enhancing our Travel and Financial Services offerings. If you are a fellow Via magazine enthusiast, get ready for a second print issue of the magazine in 2025. Speaking of Via, you’ll find plenty of fall travel inspiration in this issue.

There’s never been a better time to be a AAA Member. Stay tuned, there are even more exciting things to come! 

Driving forward,

Marshall L. Doney

President and CEO