President's Letter: Brighter, Sunnier Days Ahead

We’re bringing you much-needed benefits that increase the value of your Membership.

May/June 2023

Can you imagine what 50 feet of snow looks like? Despite my fair share of winters, I just can’t wrap my head around the winter that Mother Nature had in store for us this year. While this record-breaking winter helps much of the West recover from a severe drought, count me as one of many looking forward to the longer, warmer days of summer ahead.

This historically wet winter caused havoc for homeowners and drivers alike, creating unusual challenges for our roadside assistance team. I want to personally thank all of our tow truck drivers and technicians who braved the ever-changing, oftentimes perilous weather conditions to go above and beyond to serve our Members. This commitment to service is what defines AAA.

With days becoming lighter for longer and summer weather setting in, you’re most likely thinking of hitting the open road, be that far and wide or just around your neighborhood. For those times when you are traveling, as well as when at home, I’d suggest that you consider adding a AAA Smart Home Security system along with our professional monitoring. I know firsthand how useful it is to be able to see and greet someone at your front door, or know whether a door or window is open, or glance at your yard, all from the convenience of your phone. (BTW, in this issue of Via, you’ll find an insightful article on everything you need to know about setting up a smart home.)

After a longer-than-usual inclement weather season, your car deserves a thorough check to get it road-ready for summer. Stop by one of our trusted AAA Auto Repair Centers where our ASE-certified technicians are ready to assist you with a wide range of expert repair and maintenance services, including a multi-point inspection report provided straight to your mobile device so that you know ahead of time what work is required. And remember, Members save 10% on labor costs, up to $75, and get an extended 24-month, 24,000-mile warranty on repairs.

There are lots of great articles in this issue that we hope will inspire you to hit the road on a summer adventure. Our road trip feature will transport you to the state of the Midnight Sun—Alaska—where it feels like the sun never sets, or when it does, it only stays away for a few hours. Experience a stunning scenic drive from Anchorage to Seward to Homer and discover breathtaking nature, fascinating history, and delicious local food including wild salmon.

Embrace and enjoy your summer and any trips you may have planned, and I look forward to connecting with you again in the next issue of Via.

Tim Condon

President & CEO