A Look Back, a Look Ahead

AAA President and CEO shares what's ahead for the club.

November/December 2021 Issue

Much like 2020, this was not the year any of us would have imagined. We were still buffeted by the global pandemic, economic ups and downs, natural disasters, and continuing uncertainty. Still, 2021 was a time for us to hold to our mission to serve our Members and continue to make a difference in our communities.

We’re especially proud of our participation in the nationwide Slow Down/Move Over roadside safety program and our sponsorship of the Ruby Bridges Walk to School Day campaign, supporting our School Safety Patrol program.

We also expanded GIG Car Share, the nation’s largest free-floating car share system, and broadened our AAA House Manager home maintenance business to new markets; we continued to tailor Smart Home to the needs of our Members, creating home security systems and monitoring plans for every budget; and we were named Best Life Insurance Company for 2021 by Insure.com, which is quite the honor given our esteemed competitors.

As 2021 continued to test our organization, we emerged stronger for it. Looking forward to 2022, we see lots of opportunities to build on the considerable momentum we have achieved this year. Along with our more than 5,000 Team Members dedicated to serving you, I hope you’re having a joyful holiday season, and here’s to a wonderful start to the new year.

All my best,
Tim Condon
President & CEO

Tim Condon AAA Signature